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Mobile Awesomeness

  • Breaking the Status Quo: Creating a Consistent Customer Experience

    Breaking the Status Quo: Creating a Consistent Customer Experience

    Mobile allows you to be a part of the conversation with consumers before, during, and after dining. With so many channels, you’re spoiled for choice to create that positive customer experience.

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  • Mobile Wallet Is the Ultimate Weapon for Buy Online Pickup in Store

    Mobile Wallet Is the Ultimate Weapon for Buy Online Pickup in Store

    Mobile wallet is the perfect tool for buy online pickup in store (BOPIS) because it removes friction from the customer experience and keeps customers informed throughout the process.

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  • What Q2 2019 Retail Earnings are Telling Us About Digital Strategy

    What Q2 2019 Retail Earnings are Telling Us About Digital Strategy

    Now that they’ve stopped seeing e-commerce as the enemy, we expect to see more innovative blends of physical and online shopping experiences.

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  • Not Seeing ROI From SMS Marketing? Here’s What to Do

    Not Seeing ROI From SMS Marketing? Here’s What to Do

    While SMS proves to be a fantastic channel for reaching customers, with a 98% average open rate and 90-second average response time for consumers, brands are still faced with three primary challenges.

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  • How Vibes is Building to Scale

    How Vibes is Building to Scale

    This is an amazing time to be a part of the Vibes team. We are expanding in new and exciting ways, and are facing fun technology challenges along the way.

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  • Must Attend Mobile Marketing Events in the Second Half of 2019

    Must Attend Mobile Marketing Events in the Second Half of 2019

    With so many great events to choose from, it can be hard to know where to begin! Here are a few mobile marketing and digital events that we’ve got our eye on for the second half of the year.

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  • Steven Mastandrea, Senior Director of Architecture on All Things Mobile Marketing

    Steven Mastandrea, Senior Director of Architecture on All Things Mobile Marketing

    Steven Mastandrea, Senior Director of Architecture, has been with Vibes for over 11 years and has seen the industry transform. We asked Steven what mobile marketers should care about right now.

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  • How Machine Learning Can Help Quick-Service Restaurants Personalize Content

    How Machine Learning Can Help Quick-Service Restaurants Personalize Content

    Thanks to machine learning and artificial intelligence, QSRs have more capacity than ever to deliver exactly the marketing offers their customers want.

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  • CRMC in a Nutshell: What Retailers Need to Know

    CRMC in a Nutshell: What Retailers Need to Know

    As a Silver sponsor at CRMC, we were busy as bees showing retail representatives how personalized mobile marketing could be a game changer for their marketing strategy.

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  • Customer Experience + Data: The Key to Delivering Your Customers What They Want Before Anyone Else

    Customer Experience + Data: The Key to Delivering Your Customers What They Want Before Anyone Else

    Customer Experience has barreled its way to the forefront of the marketing status quo. If you’re struggling to see why this trend is booming, consider this: your customers are your key differentiator.

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  • Director of Product Sam Benediktson talks about Vibes Everywhere Commerce

    Director of Product Sam Benediktson talks about Vibes Everywhere Commerce

    With our Everywhere Commerce offering, we are helping that $3 trillion - those brick-and-mortar retailers - embrace the new mobile/digital/e-commerce world and continue to thrive.

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  • Why Restaurants Should Drop the App and Focus on MMS

    Why Restaurants Should Drop the App and Focus on MMS

    Initially, mobile marketing for restaurants meant building their own mobile app to attract repeat business, that’s no longer the only, or best way to engage customers. MMS may be the solution.

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  • Our 20 Years of Mobile Marketing Experience Allows Us to Set Up Customers for Long-Term Success

    Our 20 Years of Mobile Marketing Experience Allows Us to Set Up Customers for Long-Term Success

    We sat down with Julia Pearson, Mobile Solutions Strategist, to understand more about how she helps new customers implement their mobile marketing strategies and set them up for long term success.

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  • Mapping a Richer Customer Experience Through Multimedia Messaging

    Mapping a Richer Customer Experience Through Multimedia Messaging

    MMS messages give marketers a blank canvas. While SMS is limited to 160 characters, MMS has no character limit and image count per message. Marketers, the world is your oyster with this technology.

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  • Stars of the Show: Our Customers will Take the Stage at CRMC

    Stars of the Show: Our Customers will Take the Stage at CRMC

    Vibes is delighted that we get to work with some of the biggest brands in the country and on the planet as we help them leverage mobile marketing. At CRMC, several of our customers will be speaking.

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  • Why AI is Becoming Increasingly Important to Mobile Marketers

    Why AI is Becoming Increasingly Important to Mobile Marketers

    Recently, we held a webinar addressing artificial intelligence, something that is hot and noteworthy right now in the world of mobile and covered why its increasingly important for mobile marketers.

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  • 5 Innovative Examples of How Convenience Stores are Using Mobile to Drive In-Store Sales

    5 Innovative Examples of How Convenience Stores are Using Mobile to Drive In-Store Sales

    Not only can mobile marketing help convenience stores get people into the store (versus just paying at the pump for gas), but it can also help build loyalty to keep people coming back.

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  • The Rise of BOPIS: What it Means for Your Digital Strategy

    The Rise of BOPIS: What it Means for Your Digital Strategy

    BOPIS, or Buy Online Pickup In-Store, is a way to convert your online store traffic into in-store foot traffic – padding your margins. BOPIS has seen a 47% year-over-year increase from 2017 to 2018.

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  • Gartner Symposium: Experts Share Their Take on the Past, Present, and Future of Digital Marketing

    Gartner Symposium: Experts Share Their Take on the Past, Present, and Future of Digital Marketing

    We’re just back from sponsoring the Gartner Marketing Symposium and we walked away with a better understanding of the marketing space, and are buzzing with new ideas to advance our product.

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  • D2C Isn’t Killing Traditional Brands, but Customer Experience Is

    D2C Isn’t Killing Traditional Brands, but Customer Experience Is

    The success of D2C is not about being cheaper to run the business; thriving D2C brands just do a better job of understanding today’s digital-savvy consumer and focusing on customer experience.

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