Apple Business Chat aims to steal chatbots’ retailer thunder

April 26, 2018 Vibes Marketing

Chatbots were one of the hottest emerging technology solutions of 2016, giving businesses such as retailers a largely automated way to connect with their customers on messaging services such as Facebook Messenger. Facebook’s support of chatbots has yielded some interesting and useful applications from retailers and others. Sephora, for example, has used the chatbot format effectively with its Sephora Virtual Artist and Reservation Assistant toolsRead more

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