One Year Of Chatbots: What We Learned And What's Next

April 26, 2018 Tom Groom

Interest in chatbots has skyrocketed since Facebook announced it would support bots on Messenger at F8 in 2016. In the 12 months since then, chatbots have certainly dealt with some growing pains, but they’ve also given us a glimpse into a future where automation and artificial intelligence streamline the customer experience. Read more

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