In-the-moment POS Offers

March 6, 2019 Tom Groom

Drive customer frequency

Digital offers are great for driving customers to your store, but wouldn’t it be great if those offers were also fraud-resistant, trackable, and made your employees lives easier and lines move faster? Yeah, we think so too.

 

Stop Fraud

Protect Offers

  • Dynamic Wallet Programs
  • Personalized Mobile Wallet
  • System Check Callbacks
  • Two-Factor Authentication
  • Dynamic Receipt Pages
  • Pool Code Management

Track Behavior

Gain Insights

  • Loyalty System Integration
  • Unique Offer Codes (Safeguard against duplication)
  • Advanced Analytics
  • Offer Redemption Analysis
  • A/B Testing

Simplify Contact

Optimize

  • Date Triggered Events
  • Location or Time Based Wallet Notifications
  • SMS Broadcast
  • SMS Triggered Messages
 

Customer Spotlight

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Chipotle wanted to address their lack of mobile users while crafting new streams of customer loyalty. We partnered with Chipotle to excite customers with digital offers, while helping scale their mobile database and increase customer retention via mobile.

Step 1

Promote mobile campaign through in-store and email

Step 2

Utilize responsive webform to capture all-channel program promotion

Step 3

Create timed offer to drive urgency
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Business Impact

of consumers in the US redeemed an offer within 5 minutes of seeing it in 2017

Retail Dive—Mobile Coupon Report

$104M

boost in sales for companies adept at providing personalized messaging

Salesforce—State of Marketing 2018

of adults are more likely to join a loyalty program if rewards are updated real-time

Urban Airship State of Mobile Wallet

 

RELY ON OFFERS TO CAPTURE ATTENTION

Text BOGO to 84237

Take a deep dive into some of Vibes scalable programs to see how your brand can come alive and engage users.

Packages

Starter

  • Jumpstart strategy for messaging and campaign structure
  • Offer with timer (live background)
  • Five recommendations for customer engagement and cross-channel management
  • Batch code offer redemption with live expiry on phone
  • Itemized CTA for digital, in store (where applicable) and print
  • Platform onboarding including case studies and consultative integration support
  • Acquisition Webform

Advanced

  • Includes Starter, plus: Tap-2-Join
  • Refer-a-friend program
  • POS integration w/ Digital Receipt
  • Unique offer codes eliminating duplicates
  • Personalized Tap-2-Join keyword to define by channel and/or individual
  • Preference Center to capture user data and better market based on their responses
  • MMS for visual engagement
  • A/B testing program Foundational Strategy
  • Foundational Strategy

Premium

  • Includes Advanced plus:
  • Segmentation strategy
  • Data match to your email base to ensure overlap is visible
  • Full content development and delivery
  • Offer redemption and/or engagement analysis and recommendations
  • Four reveals programs (one per quarter)
  • One Branded Mobile Game
  • NFC terminal support for Tap- 2-Join (VAS)
  • Comprehensive Strategy

Custom

  • Complete access to all platform tools
  • Custom integration support
  • Custom developed webform or preference center data gathering
  • Quarterly business reports with Advanced Analytics insights
  • 1-year licenses to Vibes Solution Frameworks
  • Partner to growing channel programs including FB Messenger, RCS, & Apple Business Chat
 
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