Servicing & Commerce Solutions

  • How the Pandemic Changed Mobile Payments

    How the Pandemic Changed Mobile Payments

    With the rise of contactless shopping, mobile payments have shifted, creating new pathways for Mobile Wallet’s increasing popularity. Dive into how payments have shifted and what it means for Wallet.

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  • The Difference between Omni, Multi, and Cross Channel Marketing

    The Difference between Omni, Multi, and Cross Channel Marketing

    Class is in session for this crash course on the difference between omni, multi, and cross channel marketing and why mobile helps in any strategy.

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  • 6 Text Messaging Best Practices for Building Trust with Your Audience

    6 Text Messaging Best Practices for Building Trust with Your Audience

    Reports reveal a person sends or receives an average of 41 texts per day. How does a brand stand out? By following six best practices to become a trusted name in a consumer's phone.

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  • What Marketers Need to Know From Apple's WWDC

    What Marketers Need to Know From Apple's WWDC

    Apple’s WWDC revealed several updates, many highlighting where mobile marketing is migrating as an industry. Read the highlights and strategy recommendations marketers need to know.

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  • The Post-Pandemic State of Mobile, Part 3: 4 Ways Retailers Can Establish an Effective Mobile Engagement Strategy

    The Post-Pandemic State of Mobile, Part 3: 4 Ways Retailers Can Establish an Effective Mobile Engagement Strategy

    Brands saw a 20 percent increase in mobile engagement clickthrough rates (CTR) in 2020 compared to 2019. These higher CTRs indicate consumers prefer mobile messaging as a main form of communication.

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  • The Post-Pandemic State of Mobile, Part 2: Mobile’s Role in BOPIS and BOPAC

    The Post-Pandemic State of Mobile, Part 2: Mobile’s Role in BOPIS and BOPAC

    Prior to the pandemic, BOPIS and BOPAC were growing. However, the pandemic forced brick and mortar retailers to significantly increase investment in digital to physical shopping.

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  • The Post-Pandemic State of Mobile, Part 2: Mobile’s Role in BOPIS and BOPAC

    The Post-Pandemic State of Mobile, Part 2: Mobile’s Role in BOPIS and BOPAC

    Prior to the pandemic, BOPIS and BOPAC were growing. However, the pandemic forced brick and mortar retailers to significantly increase investment in digital to physical shopping.

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  • The Post-Pandemic State of Mobile, Part 1: How Mobile Data Overcomes Today’s Retail Challenges

    The Post-Pandemic State of Mobile, Part 1: How Mobile Data Overcomes Today’s Retail Challenges

    There’s no denying that 2020 fundamentally changed how consumers interact with brands. Now in 2021, mobile is a key strategy for driving high return on investment and consumer engagement for brands.

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  • Vibes Data Reveals More Mobile Consumers Are Interacting With the Brands They Love

    Vibes Data Reveals More Mobile Consumers Are Interacting With the Brands They Love

    After a year of living through a pandemic, mobile consumers are more ready than ever to interact with the brands they love. Vibes data shows a significant increase in active subscribers.

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  • 3 Reasons Curbside is Here to Stay

    3 Reasons Curbside is Here to Stay

    Curbside pickup has dramatically shifted the way we live our daily lives. Learn how brands can leverage in store and curbside pickup to offer consumers convenience and instant gratification.

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  • The Importance of Building Trust Post-Purchase

    The Importance of Building Trust Post-Purchase

    Building trust with consumers is important since nearly half of consumers prioritize brands they’ve purchased from before. Learn how to leverage SMS to build trust post-purchase and generate loyalty.

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  • How to Find Marketing Harmony with Mobile

    How to Find Marketing Harmony with Mobile

    With a variety of mobile channels, from SMS, MMS, Wallet, Push, and App Inbox, it's easy to feel overwhelmed. Learn to simplify with multi-channel orchestration for optimal consumer engagement.

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  • The 5 Rules to Dating and SMS

    The 5 Rules to Dating and SMS

    Are SMS marketing and dating similar? In some ways, yes! Explore the five rules that apply to a successful date and SMS program.

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  • 4 Steps to Implementing Effective Contactless Curbside

    4 Steps to Implementing Effective Contactless Curbside

    As consumers adapt to contactless shopping experiences, leverage Vibes expert mobile guidance to implement effective contactless curbside.

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  • 5 Mobile Goals Marketers Should Set for 2021

    5 Mobile Goals Marketers Should Set for 2021

    Now that 2021 is here, prioritize your mobile goals with insights from Vibes Customer Strategy team.

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  • 3 Ways to Prioritize High Importance Messaging & Break Through the Clutter

    3 Ways to Prioritize High Importance Messaging & Break Through the Clutter

    As customer behavior shifts, learn how to leverage SMS and email's unique benefits to create an effective marketing stack.

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  • 9 Quick Steps to Implementing Mobile Ecommerce

    9 Quick Steps to Implementing Mobile Ecommerce

    As the ecommerce market continues to accelerate, quickly implement these steps to keep up.

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  • 3 Significant (and Surprising) New Trends in 2020 Mobile Shopping Behavior

    3 Significant (and Surprising) New Trends in 2020 Mobile Shopping Behavior

    2020 holiday shopping is proving to be unique, however not in the ways that first appeared obvious heading into the key shopping period.

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  • The Role of Mobile: Re-engaging Shoppers In the New Normal

    The Role of Mobile: Re-engaging Shoppers In the New Normal

    Mobile continues to play a huge role in shaping the new “normal” of today’s world. Learn how our Vibes Re-store offering can help your brand leverage SMS to re-engage customers and boost sales.

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  • Elevating the Curbside Pickup Experience With Mobile Communications

    Elevating the Curbside Pickup Experience With Mobile Communications

    Curbside pickup is now critical to business continuity. Discover how mobile communications is helping brands streamline the pickup experience and continuing to convert mobile shoppers.

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