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SMS During COVID-19: How Clever Brands Are Leveraging Text Messaging As Their Must-Have Communications Channel

Let’s face it, a lot has changed with the Coronavirus (COVID-19) pandemic. We are all facing unprecedented and uncertain times and now more than ever it can be challenging for marketers to determine the most effective ways to continue staying connected to customers. At Vibes, we feel confident about the value SMS can bring to a brand’s marketing strategy. 

In our latest webinar, we will show you real-life examples of how clever brands are leveraging text messaging to communicate with their employees and customers during this critical time.

During the webinar we'll share:

  • The types of SMS communications companies are sending to build customer trust
  • Tips to start building and scaling your mobile subscriber database
  • How you can use Vibes Notify, a free solution for employee communications, during this crisis

Elyse Cress — Associate Director of Customer Success | Vibes

Elyse is an Associate Director of Customer Success on the Campaign Experience team at Vibes. She currently manages a team of three CSM’s and oversees the architecture, set-up and execution of mobile marketing, loyalty and transactional campaigns for brands like Redbox, Ascena Retail, Darden Restaurants, and Dick’s Sporting Goods.


Julia Pearson — Mobile Solutions Strategist & Implementation | Vibes

Julia is a Mobile Solutions Strategist at Vibes and leads the implementation team. Working with all new Vibes customers, she is passionate about enhancing the customer experience and setting them up for long-term success. Julia’s goal is to ensure customers successfully adopt Vibes’ solutions in order to help them meet and exceed their strategic goals.